Utility Rates & Fees

Public Utilities Rates & Fees are set forth annually by the Board of Supervisors in the approved Public Utilities Budget, and become effective July 1 of each year. Applicable Rates & Fees may vary by service location. Contact DPU for specific rates & fees.

All open accounts are subject to the minimum utility service charge, regardless of the usage.

To open or transfer a utility account, customers must submit a Utility Service Application (PDF), along with the applicable fees. Rental property & tenant utility customers must also submit a signed Landlord Authorization Form (PDF) with their application & fees.

Customers wishing to voluntarily terminate service must do so by submitting a completed Termination of Service Form (PDF) to DPU.

All Public Utilities rates & fees are assessed based on water meter size. Please contact DPU regarding rates & fees for water meters larger than four (4) inches.

Utility Applications & Forms

FY2018 Water & Sewer Rates (effective July 1, 2017)

Utility bills, including sewer and irrigation (where applicable), are billed based on bi-monthly water meter readings and the applicable utility rates. Utility rate changes become effective July 1 of each year.

Residential Customers (5/8" water meter) 

0-6,000 gals


(minimum charge)


6,001-12,000 gals


(charge per 1,000 gals)


12,001-18,000 gals


(charge per 1,000 gals)


18,001 + gals


(charge per 1,000 gals)


Water


Sewer


Both


Water


Sewer


Both


Water


Sewer


Both


Water


Sewer


Both


48.58


67.49


116.07


7.29


10.11


17.407.95


10.96


18.91


8.33


11.55


19.88



Commercial Customers (by meter size)

Meter Size


0-6,000 gals


(minimum charge)


6,001-12,000 gals


(charge per 1,000 gals)


12,001-18,000 gals


(charge per 1,000 gals)


18,001 + gals


(charge per 1,000 gals)


Water


Sewer


Both


Water


Sewer


Both


Water


Sewer


Both


Water


Sewer


Both


5/8"


48.58


67.49


116.07


7.29


10.11


17.40


7.95


10.96


18.91


8.33


11.55


19.88


3/4"


48.58


67.49


116.07


7.29


10.11


17.40


7.95


10.96


18.91


8.33


11.55


19.88


1"


90.83


158.97


249.80


7.29


10.11


17.40


7.95


10.96


18.91


8.33


11.55


19.88


1½"


191.42


310.37


501.79


7.29


10.11


17.40


7.95


10.96


18.91


8.33


11.55


19.88


2"


287.66


537.49


825.15


7.29


10.11


17.40


7.95


10.96


18.91


8.33


11.55


19.88


3"


501.81


1074.95


1576.76


7.29


10.11


17.40


7.95


10.96


18.91


8.33


11.55


19.88


Compare New Kent's utility rates to other localities in Virginia

FY2018 Public Utilities Fees (effective July 1, 2017)


New Customers/Account Transfers

Water & sewer fees are based on the size of the water meter to be installed. All appropriate application fees must be submitted to DPU with an application for a new or transferred utility account, prior to utility service being initiated. A non-refundable Administration Fee plus a Utility Account Deposit are required for all new & transferred accounts. Deposits are credited to the customer's final bill after DPU receives written notice of the customer's request to terminate service. Additionally, in order to establish utility service, other fees as listed below may apply.


Meter Size


Administration Fee


Water Connection Fee


Water
 Connection
 Availability Fee
Sewer Connection Fee


Sewer Connection Availability Fee


Water Meter Installation Fee


5/8"


35


4,650


2,5009,275


2,500


300


3/4"


35


4,650


2,5009,275


2,500


365


1"


35


7,700


3,90013,875


3,900


380


1 1/2"


35


15,400


7,63527,750


7,635


580


2"


35


26,650


13,36047,800


13,360


750


3"


35


52,450


24,57595,625


24,575


Per invoice



In addition a utility deposit is charged as follows:


Classification


Service


Deposit


Property Owner


Water


Sewer


Irrigation


50


or


Renter/Tenant


Water


100


Sewer


150


Irrigation


100



Some developments have waived, fixed or prepaid fees. As connection, availability & meter fees vary by subdivision, please contact DPU to determine the exact fees for your location.

Returned Checks

There is a $50.00 fee for checks returned regardless of reason.

Reconnect Fee

There is a $50.00 fee to reinstate utility services which have been turned off by DPU for non-payment. The fee is automatically assessed on the specified turn off date, regardless of whether utility service has been physically turned off or not. Please note that, except in the case of a billing error, DPU cannot remove or credit reconnect fees once automatically applied.

An additional $50.00 fee is assessed to reinstate utility service after normal New Kent County business hours.

Developers/Engineers

Plan Review and Construction Inspection Fee rates per linear foot of main line pipe.


Category


Water


Sewer


Plan Review


0.25


0.25


Construction Inspection


1.00


1.50


GIS As-Built Insertion


0.70


0.70