Public Utilities Rates & Fees are set forth annually by the Board of Supervisors in the approved Public Utilities Budget, and become effective July 1 of each year.  Applicable Rates & Fees may vary by service location.  Contact DPU for specific rates & fees.

All open accounts are subject to the minimum utility service charge, regardless of the usage. 

To open or transfer a utility account, customers must submit a Utility Service Application, along with the applicable fees.  Rental property & tenant utility customers must also submit a signed Landlord Authorization Form with their application & fees.

Customers wishing to voluntarily terminate service must do so by submitting a completed Termination of Service Form to DPU.

All Public Utilities rates & fees are assessed based on water meter size.  Please contact DPU regarding rates & fees for water meters larger than four (4) inches.

Utility Applications & Forms

Utility bills, including sewer and irrigation (where applicable), are billed based on bi-monthly water meter readings and the applicable utility rates.  Utility rate changes become effective July 1 of each year.

Residential Customers (5/8” water meter)

Commercial Customers (by meter size)

 

Compare New Kent's utility rates to other localities in Virginia

New Customers/Account Transfers

Water & sewer fees are based on the size of the water meter to be installed.  All appropriate application fees must be submitted to DPU with an application for a new or transferred utility account, prior to utility service being initiated.  A non-refundable Administration Fee plus a Utility Account Deposit are required for all new & transferred accounts.  Deposits are credited to the customer’s final bill after DPU receives written notice of the customer’s request to terminate service.  Additionally, in order to establish utility service, other fees as listed below may apply. 

Some developments have waived, fixed or prepaid fees.  As connection, availability & meter fees vary by subdivision, please contact DPU to determine the exact fees for your location.

Returned Checks

There is a $50.00 fee for checks returned regardless of reason.

Reconnect Fee

There is a $50.00 fee to reinstate utility services which have been turned off by DPU for non-payment.  The fee is automatically assessed on the specified turn off date, regardless of whether utility service has been physically turned off or not.  Please note that, except in the case of a billing error, DPU cannot remove or credit reconnect fees once automatically applied.

An additional $50.00 fee is assessed to reinstate utility service after normal New Kent County business hours.

Developers/Engineers

Plan Review and Construction Inspection Fee rates per linear foot of main line pipe.